Terms Of Service
TERMS OF SERVICE
This website is operated by Vivienne & Mae, a brand operated by aidell, a company registered in the Netherlands. Throughout the site, the terms "we", "us" and "our" refer to Vivienne & Mae.
By accessing our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction when using our services.
A breach or violation of any of these terms may result in immediate termination of your access to our services.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or services without express written permission from Vivienne & Mae.
3. ACCURACY OF INFORMATION
We strive to ensure that all information available on this website is accurate and up to date. However, we cannot guarantee that all information on the site is always complete, current, or error-free.
Vivienne & Mae reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
4. PRODUCT INFORMATION
We make every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device's display of colors or product details will be completely accurate.
All product descriptions and pricing are subject to change at any time without notice.
5. ORDERS AND PAYMENT
By placing an order through our website, you agree that:
- all information provided is accurate and complete
- you are authorized to use the selected payment method
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
6. SHIPPING AND DELIVERY
Information about shipping times, processing, and delivery can be found in our Shipping Policy.
While we strive to deliver orders within the estimated timeframe, delays may occur due to factors outside of our control, including shipping carrier disruptions or other logistical issues.
Vivienne & Mae is not responsible for shipping delays caused by carriers or external circumstances.
7. RETURNS AND REFUNDS
Our return and refund procedures are outlined in our Return & Refund Policy.
By placing an order on our website, you agree to the terms described in that policy.
8. INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, images, graphics, logos, and design elements, is the property of Vivienne & Mae and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any website content is strictly prohibited.
9. LIMITATION OF LIABILITY
Vivienne & Mae shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Use of this website and our products is at the customer's own risk.
10. THIRD-PARTY SERVICES
Certain services available through our website may include materials or services provided by third parties.
We are not responsible for examining or evaluating the content or accuracy of any third-party services or websites.
11. CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Any changes will take effect immediately upon being posted on this page. We encourage customers to review this page periodically.
12. GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with applicable laws.
13. CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Email: info@vivienneandmae.com
Brand: Vivienne & Mae